Mortgage Company Saves Millions Annually in Document Management and Claims Payout

Our Client

A large Philadelphia based mortgage company that provides re-insurance for banks around the world; it is one of a small handful of companies that provide banks with defaulted mortgage payments.

Challenges

When the market crashed, this line of business shot up from a handful of claims a week to thousands--each with 250-300 individual paper documents. Suddenly, 6 out of 10 claims were not being processed in time, resulting in millions of dollars of unnecessary payouts.

Solutions

MTS securely scans and indexes over 1 million pages per week for this client, each within a 48-hour window.